School Picture Q & A

Before picture day, you can pre-pay for your child’s photo to receive free shipping to the school on our FALL PREPAY link. Please know that your child’s Pre-pay link will close 48 hours after picture day.

Helpful tips for searching for your child’s school in on our Pre-pay store:

• Only type the school or district name.
  • ‘Washington’ instead of Washington Elementary School or ‘Burlington’ for Burlington School District
• The search bar only needs three letters to generate a search.
• If a school does not pop up, it is most likely because you have typed the name incorrectly or the link has closed.
• If a link appears to be closed, your child will get a proof card with information on how to order online about three weeks after picture day.

• Navigate to our STORE page and use the gallery password on your child’s proof card to make purchases. (Proof card example below)
• You can mail an Order Form to our office. (Address below)
• Call our office to place an order over the phone. (262) 677-8662

Network Photography
N171W20999 Industrial Dr.
Jackson, WI 53037

For the Elementary schools that offer Class Groups or Composites as part of their program, each student will automatically receive 1 – 8×10 Class Group as a complimentary product (delivered at a later date). If you wish to purchase extra copies they will be available to order after delivery for $10 each by calling our office: (262-677-8662).

I purchased a picture package and my child needs a retake:

• Not a problem! Every child can have a retake! Please bring your picture package to retake day and give to the photographer. We will print a replacement package using the new retake day photo. If the package was not returned on retake day, you can mail it into our office. Once we receive the first package, we will then print the new one. There will be a small shipping charge if a package is returned after retake day.

I did not purchase photos but my child still needs a retake:

• Not a problem! Every child can have a retake! The proof card that you received has the password you will need to purchase the new photo online. The retake day photo will be uploaded to the online gallery around 15 days after the photoshoot.

Each student will receive a proof card with a gallery password. (example below) Navigate to our STORE tab to enter our store links page. Type in your gallery password to view and purchase photos online.

Helpful tips: I typed the password and all I see is a “gallery not found or is incorrect” alert.

• Try typing the password again.
• Your gallery may still be in process. Photos are available for viewing and purchasing around 15-20 days after the photoshoot. If a school has multiple photo dates, the gallery is uploaded 15-20 days after the last photo shoot date.

Portrait Packages and online password cards for all students photographed will arrive to the school within 3-4 weeks from picture day. You will need the online password in order to view photos.

If your child has taken a photo, your child will have been given a proof card (example below) with their gallery password. Navigate to our STORE page to enter our online store using the password on the proof card.

School Pictures – if you have lost the proof card, please email our info@networkphoto.net asking for the gallery password.

• PLEASE STATE YOUR CHILD’S FIRST AND LAST NAME, SCHOOL, AND GRADE.

Sports – please email our info@networkphoto.net asking for the gallery password.

• PLEASE STATE YOUR CHILD’S FIRST AND LAST NAME, SCHOOL, SPORT, TEAM LEVEL/NAME (VARSITY/JV/BUTTERFLY DANCERS/RAPTORS BASEBALL/etc.), NUMBER, and POSITION.

School Picture Proof Card Example

Sports Spec Card Example

Your school will be able to provide the School Picture date and the Retake Day date.